Custodial Care in West Palm Beach, Florida

If you have a question that is not on this list, please give us a call at our toll-free number (800) 290-3628 or send us a message here!


1. What is Private Duty Home Care?

Private duty home care is a personalized set of services, from home health care to assistance with household chores and errands, customized to fit your needs.

2. Am I eligible?

Yes! Anyone who needs assistance to remain safely at home is eligible.

3. Why Excellent Care Home Care?

Excellence is our business. We are more than a service agency; we tailor our services to match your every need. Our goal at Excellent Care Home Care is to meet your individual needs in order for you to continue living at home, regardless of age.

4. Who will be caring for me?

Excellent Care Home Care certified nursing assistants are always available to provide you companionship and to look after your personal needs. We employ individuals who are well-trained and are passionate about senior care. All staff undergoes drug screening and background checks. All staff members are insured and bonded.

5. Can I have the same caregiver/aide all the time?

We do our best to provide consistency with our staff. We will make every effort to provide you the same caregiver or staff member from the start of care.

6. Can you help me at home if I don't need a nurse?

Yes! Excellent Care Home Care’s services extend beyond health care. We can certainly help with your personal, non-medical needs.

7. Where do I start?

Call us at our toll-free number (800) 290-3628 to schedule an appointment for you or your loved ones today. You may also email us at caregiver@excellentcare.us.

8. What are my payment options?

We accept cash, checks, and all major credit cards. Beyond these options, we’ll sit down you to discuss your preferred type of care or services that is within your budget.

9. Can my insurance cover me?

We work with most Long Term insurance companies. Simply give us a call and we can start the authorization process.

10. How can I contact Excellent Care Home Care after business hours?

Someone is always available 24 hours a day, 7 days a week, 365 days a year to answer any of your questions or concerns. Our regular business hours are Mondays to Fridays from 8:30 AM to 5 PM. We try to meet your needs during business hours, but you can call our number any time for any assistance you may need. Someone is always available to help.